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Refund Policy

If for any reason you aren't completely satisfied with your purchase, we offer a 30 day, 100% money back guarantee. Here at Tactical Cave, we are well aware that top notch customer service goes a long way to creating trust and an enjoyable buying experience. We want new customers to turn into repeat customers for life!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Do NOT send your purchase back to the manufacturer. Orders refused at time of delivery or returned to the manufacture will NOT be refunded. Please return your purchase and include the order number  to:

Tactical Cave

1430 Haines Ave. Ste 108, #268

Rapid City, SD  57701                                                                                                                                                                                                                                                                                 

There are certain situations where only partial refunds are granted (if applicable) 

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a shipping service that provides a tracking number or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.